and your family information to make informed
decisions about your home care needs.
RESOURCES FOR FAMILIES
CareGivers offers assistance to families in many ways. When you’re beginning a journey with home care for yourself or a loved one, you’ll have many questions. Our resource library will help answer your frequently asked questions, while helping you understand conditions, commonly faced as people age. With support from CareGivers you can feel confident you’re making informed decisions and our team is always just a call away.
Choose from our online resources to get answers to the questions you have.
Here are some of the most asked questions from our clients and their family members.
Home care enables those who need a little extra help to continue living at home. While caregivers are not typically medically certified, they receive training to support a wide variety of services including bathing, dressing, meal preparation, eating, transportation, running errands, and light housework.
Perhaps their house isn’t quite as well kept as it used to be; maybe they’re having some challenges getting around, or forgetting to take their medications. You might feel the need to check on them more often and spend your visits helping out. Home care allows you to ensure your family member is getting the care they need when you can’t be there.
Most seniors prefer to stay in their own home as they age, connected to families, friends, and the life they have built. Professional caregivers enable independent living for a longer time, which has also been linked to a higher quality of life for older adults.
Our home care services are offered at an hourly, tax-free rate of $24.10.
Other private-pay services including skilled nursing care, rehabilitation, therapies, etc. can be arranged at varying rates with our Director of Nursing.
For private care services, we issue an invoice bi-weekly.
If you receive government-funded care, you will receive a monthly invoice for your portion. For your convenience, our billing date is aligned with the timing of government pension cheques. You can pay via automatic withdrawal from your account, drop by our office with cash, or call us with visa/debit.
We communicate with designated family members via phone and/or email, as needed and requested. It’s important for us to know who the designated family members are, their role, and how they can be contacted. Ideally, these family members will be present during the initial consultation when we set up a personalized care plan.
CareGivers offers a range of end-of-life services which can help your loved one have a choice in how they spend their last days. Our end-of-life care is centred on maintaining comfort, dignity, and respect for both the individual and family.
At CareGivers, we take many steps to ensure the best care for your family. We develop personalized care plans, provide caregiver training, and ensure all certifications are up-to-date for your loved one’s care and comfort. We monitor every care visit, handle payroll services, and provide support and resources for family members.
Agencies are not all created equally. CareGivers is Accredited with Exemplary Standing – the highest quality certification given to any home care agency – by Accreditation Canada, the same accrediting body that accredits our provincial health authorities.
CareGivers is accredited by Accreditation Canada the same organization which reviews our regional health authorities and long-term care facilities. Essentially, it means that a third party assesses us and ensures we meet national standards. Health care accreditation is an ongoing process of assessing health care organizations against standards of excellence to identify what is being done well and what needs to be improved. It includes site visits by trained surveyors, record review and, meetings with clients, employees and community partners
Accreditation is important because it helps create better health care and social services for you, your family, and your community. It allows organizations to understand how to make better use of their resources, increase efficiency, enhance quality and safety, and reduce risk.
HOME CARE PLANNING GUIDE
Create a plan and clear the complications around home care for you and your family. Our Home Care Planning Guide helps you prepare for big decisions with our support every step of the way.